Privacy Policy
How we handle personal information.
This policy explains how duskbrook-haven collects, uses, and protects personal data when you contact us or use this website.
Information we collect
We collect information you provide directly, such as your name, email address, project description, and location details. We also collect limited technical data like browser type and pages viewed to understand site performance.
How we use information
- Responding to enquiries and scheduling consultations.
- Preparing proposals, quotes, or project documentation.
- Improving our services and website experience.
- Meeting legal obligations where applicable.
Data retention
We keep personal information only as long as necessary to provide services or comply with legal requirements. Project records may be retained for future support and warranty considerations.
Information sharing
We share data only with trusted service providers involved in delivering our work, such as project partners or IT support. We do not sell personal information.
Your rights
You can request access, correction, or deletion of your personal data, or ask for a copy. You can also withdraw consent for optional communications at any time.
Security
We use appropriate technical and organisational measures to protect information against unauthorised access, alteration, or loss.